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Privacy Policy

We respect your right to privacy and are committed to protecting the personal information you provide us with when using our online services or visiting our physical premises.

When creating an account, registering for a promotion, or interacting with The Star Entertainment Group Limited, we may collect certain types of personally identifiable information. This includes:

  • Full name
  • Date of birth
  • Contact details such as address and phone number
  • Email address
  • Information about your device when accessing our online services

We use this information to provide you with a secure environment for gaming activities, maintain customer service records, communicate with customers regarding promotions or events at The Star Gold Coast.

To create an account on website or within our apps, we require:

  • Full name
  • Date of birth
  • Contact details
  • Email address

This information is used for account management purposes, including verification processes to ensure that your age meets the minimum legal requirements.

The Star Entertainment Group Limited may collect certain technical data about your device when you access our online services. This includes:

  • Your computer's IP address
  • Browser type
  • Operating system details
  • Screen resolution

This information helps us understand how users interact with our websites and apps, improving the overall experience.

When using The Star Gold Coast's services or visiting our premises, we collect anonymous data about your activities. This includes:

  • Your betting history
  • Gaming preferences
  • Time spent playing certain types of games